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If you’re still using manual methods to run your business, it’s time to get yourself into the 21st century. Not only will you be wasting time but could be risking human error, as well as paying additional staff for something a computer can do in minutes. Getting the right software is essential, here are just a few of the programs you should be implementing in your business.
Customer Relationship Management Software
One great way to impress your customers is to give them a personal experience. Of course when you have hundreds, even thousands of customers it’s impossible to know them all personally- but customer relationship management software (abbreviated to ‘CRM’) can give the impression that you do. This includes things like emailing voucher codes on birthdays, recommending products based on past purchases and even targeting ads to their preferences. It gives customers a far more personal experience and allows them to feel more connected to you as a brand. This will lead to better interaction and more sales and profits for you.
Human Relations Software
Human relations covers everything from hiring to firing and is an important aspect of your business to get right. HR software includes everything from absence management to employee records, shift planning and advice on employment law. No need for paper diaries or huge files of information. Everything is kept in one place, and you have peace of mind that you’re keeping on top of managing staff as well as following the law.
Legal Software
There are many legal issues when it comes to running a business, you may need advice or you may need to create legally binding contracts with customers. Seeking legal help each time can be costly, which is why legal software is so useful. This will allow you to create things like contract, legally bound with e-signatures. It can also provide general help and advice regarding your small business. It’s not going to replace a lawyer when it comes to certain issues, but for the general runnings of your business it’s incredibly useful to have and can save you time and money
Accounting Software
Keeping perfect accounts is vital when you run your own business. Mess up here, particularly when it comes to tax time as you could end up with a penalty, a lawsuit or even a prison sentence if the government feels you have purposely deceived them. Accounting software helps with the daily book keeping of your business, you will still need an accountant to tie everything together and tackle things like your tax return, Having everything ready and done for them saves them time and therefore saves you money. Manual bookkeeping can be tedious, and with anything, there’s the risk of human error. You need to get your business into the 21st century, allowing you to tackle your records easily and accurately. Plus, it means you don’t have to pay a member of staff for the hours since the computer can do it in a matter of minutes. It might be worthwhile looking at NDIS invoicing to help you take care of your accounts, spending less time on paperwork, and more time making money.
Is your business taking advantage of any of these softwares?
